PRIVACY POLICY — تي موبايل APP (TEXT VERSION)

Last updated: 6 February 2026

This Privacy Policy describes how تي موبايل (“the App”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you use our mobile application available on Google Play and the Apple App Store (“the Service”).

1) Who We Are

The تي موبايل App is provided by our team/organization. If you have any questions about this policy, you can contact us using the details in the “Contact Us” section below.

2) Information We Collect

Depending on how you use the App, we may collect the following information:

Account Information (Google Sign-In):
When you sign in using Google, we may receive your name, email address, and profile picture (if available).

App Usage & Analytics:
Information about how you interact with the App, such as screens viewed, taps, features used, session data, and general usage patterns.

Device & Technical Data:
Device model, operating system version, language, app version, device identifiers (such as Advertising ID where applicable), and network information.

Crash & Diagnostics Data:
Crash logs and performance data to help us identify and fix issues.

User Preferences:
Settings and choices you make inside the App (such as language or saved preferences).

Support Communications:
If you contact us, we may collect your email address and the content of your message.

We do not intentionally collect sensitive personal data such as health, biometric, or precise location data unless clearly stated and required by a specific feature.

3) How We Use Your Information

We use the collected information to:

Operate and improve the App and its features.

Provide login and authentication services.

Analyze app performance and fix technical issues.

Respond to user inquiries and provide support.

Maintain security and prevent misuse.

4) Legal Basis for Processing (Where Applicable)

We may process your data based on:

Performance of a service (to provide the App’s core functions).

Legitimate interests (to improve performance and security).

Your consent (where required by law).

Legal obligations (when required by applicable laws).

5) Third-Party Services We Use

Our App uses the following third-party services:

Google Sign-In — for authentication
Google Privacy Policy: https://policies.google.com/privacy

Firebase Analytics — for usage analytics
Firebase Privacy Policy: https://firebase.google.com/support/privacy

Firebase Crashlytics — for crash reporting
Firebase Privacy Policy: https://firebase.google.com/support/privacy

These services may collect data in accordance with their own privacy policies.

6) Sharing and Disclosure of Information

We may share your information in the following cases:

With service providers that help us operate the App (such as Firebase).

If required by law or a government request.

To protect the rights, safety, and security of users or the App.

In case of a business transfer such as a merger or acquisition.

7) Third-Party Links

The App may contain links to external websites or services (such as online stores or social media). We are not responsible for their privacy practices. Please review their policies before sharing your data.

8) Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. Analytics and crash data may be stored for a limited period to help improve the App.

9) Security

We implement reasonable security measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

10) Children’s Privacy

The App is not intended for children under 13 years old (or the minimum age required in your country). We do not knowingly collect personal data from children. If you believe this has happened, please contact us so we can delete the data.

11) Your Rights and Choices

Depending on your location, you may have the right to:

Request access to your personal data.

Request correction of inaccurate data.

Request deletion of your data.

Object to or limit certain data processing.

You can also manage some settings via your device (such as advertising ID and app permissions).

12) International Data Transfers

Your data may be processed on servers outside your country through our service providers. We take appropriate measures to protect your data where required by law.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the App and on this page.

14) Contact Us

If you have any questions about this Privacy Policy, contact us at:
Email: info@rozenama.com

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